Terms and Conditions
1.1. General Conditions of Use
Please read these terms and conditions of use carefully as they regulate your access to this website, as well as its use. Anyone accessing the dportus website implicitly accepts the terms and conditions set forth in these General Conditions of Use. If you do not agree with the following terms, we recommend that you report the situation to dportus at the email address geral@dportus.com and refrain from using this website. This site contains photographs and information about articles that are the property of dportus.
dportus may change or modify the website, including services and content, at any time and without prior notice. To ensure greater awareness of your rights and obligations as a User, we recommend that you review these terms and conditions of use whenever you access this website.
dportus cannot guarantee that:
Any similarity between the articles presented and others in the market will be identified;
The articles will not be found for sale elsewhere, as they are developments from various partners of dportus who also, in some cases, work directly with companies.
The User assumes responsibility for the use of this website according to the rules set forth in the terms and conditions and in accordance with the legislation in Portugal, particularly regarding e-commerce rules. You agree not to use this website to produce offensive, illegal, malicious, harmful products or material, or any other action that violates the rights of other individuals, trademarks, or companies.
dportus informs the user that by accepting these terms and conditions, you also accept the terms and conditions of the other countries in which dportus operates.
1.2. User Conduct
The dportus User, when using this website, undertakes to:
a) Register on the website, creating a unique profile in their own name or on behalf of a legal person provided they have the power to do so, providing true information and refraining from creating multiple profiles or on behalf of third parties without having sufficient power of representation;
b) Not upload, download, publish, email, or otherwise transmit content:
That is illegal, pornographic, incites hatred, violates laws related to child pornography and sexual exploitation of minors, allows or encourages unsafe practices that may cause physical, mental, or moral harm to children, is objectionable in racial, ethnic, social, political, legal, moral, or religious terms, or otherwise offensive to the rights of third parties, including, without limitation, privacy and intellectual property rights;
That may violate any patent, trademark, trade secret, copyright, or intellectual or exclusive rights of any person. To be clear, the User can only contribute with designs of their own authorship, therefore original. This means that the User cannot use images of products from companies, nor images or texts that have been copied from any websites without the written permission of its owner.
That constitutes or encourages a practice of criminal infringement or illegal activity, violates the rights of any person or violates any national or international law or regulation;
Involving the transmission of unsolicited or unauthorized advertising or promotional materials, unsolicited mail, spam, chain letters, or any other form of solicitation;
Whose information is false or likely to mislead;
Or any material that contains computer viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any software, hardware, or telecommunications equipment;
c) Not to extort the identity of any natural or legal person, or present inaccurately or deliberately incorrectly the User’s relationship with a natural or legal person;
d) Not to disrupt or abuse the website or any services, promotions, or discounts, system resources, accounts, servers, or networks or other websites linked to our website, or accessible through it, or compromise their security;
e) Not to use or forge non-public areas of the website, or access them. Any User who accesses, improperly and without authorization, these areas of the website may be subject to legal action;
f) Not to transfer the User’s dportus account to another person without prior written consent from dportus;
g) Not to copy, alter or distribute rights or content of the website, services or tools, or the trademarks and copyrights of dportus;
h) Not to capture or otherwise collect information about Users, including their email addresses, without their consent.
i) dportus reserves the right to cancel any user accounts created without obliging dportus to indemnify the user if false or abusive profiles are created regarding representation rights or if the website or promotional campaigns in force at any given time are misused.
j) The User acknowledges that dportus does not carry out any prior examination of the submitted content. When placing an order, the User acknowledges that dportus may review the order and its content to ensure compliance with dportus guidelines and the terms and conditions of this contract. dportus does not endorse and, consequently, is not responsible for any content sent to the website by any User, or any opinion, recommendation, or advice expressed therein. Without limiting the foregoing, dportus and the individuals designated by it shall have the right to refuse or remove, without prior notice, any content that violates the contract or that dportus considers otherwise objectionable. In this regard, the dportus User agrees to review and bear all risks associated with the use of all its content.
k) The User acknowledges and agrees to be responsible for the creation and compilation of their content, and that neither dportus nor any other party involved in the production of any product incorporating that content assumes such responsibility. The production, by dportus, of any product does not indicate that dportus approves the product in question, that the product complies with all applicable laws, or that the User is exempt from any liability or damages arising from the use and sale of the product.
l) The User acknowledges and agrees that dportus may retain or store its content, as well as disclose it if required by law, or if dportus believes, based on sensible criteria and as provided in our Privacy Protection Policy, that such retention, storage, or disclosure is necessary.
m) The User acknowledges being responsible for all acts and communications made through their account. Dportus assumes no responsibility and cannot be held liable for the content uploaded or otherwise transmitted by or to the User or by third parties. Dportus is therefore unable to assume responsibility or be held liable for errors, defamation, insults, slander, omissions, falsehoods, counterfeits, obscenities, pornography, or blasphemies that the User or third parties may encounter. The User agrees to waive all claims against dportus, service providers, agents, and employees for losses, damages, and injuries related to communications, content, or materials contained on the website. The User also agrees to indemnify dportus for all claims and expenses, including reasonable attorney’s fees, arising from or related to the User’s violation of any provisions of this agreement.
1.2.1. Limited Use of Copyrighted Materials
It is important to reinforce that the customer is solely responsible for the content they submit, create, or request to be used by dportus. Therefore, the customer ensures the rights to images, designs, and other materials incorporated into the products. By submitting a design, the customer agrees not to include text, fonts, images, designs, trademarks, service marks, or any other materials protected by third-party copyrights in the products, unless they have obtained the necessary permissions from the owners. The customer warrants that the products do not infringe any third-party rights, including copyrights, trademarks, rights of publicity or privacy, and will not defame any third parties. They further warrant that they have all the rights or permissions necessary to incorporate third-party materials into their products, including materials provided by third-party design services. The customer warrants that they have all the necessary authorizations, permissions, and rights to place an order through this website and authorize dportus to produce the products on their behalf. The customer grants dportus the right to copy, modify, create derivative works, and vectorize any content submitted by the customer to fulfill the order. Additionally, the customer warrants having sufficient rights to allow dportus to copy, modify, create derivative works, and vectorize any uploaded content to fulfill the order.
1.3. Exclusive Rights
The User acknowledges and accepts that all content contained or distributed on or through the website by dportus, its advertisers, or other third parties, is protected by trademarks, service marks, patents, copyrights, or other proprietary rights. The User may not use or distribute any content received through the website without the authorization of dportus or the content owner.
The User acknowledges and accepts that the website and any software made available or used in connection with the website contain exclusive and confidential information protected by intellectual property laws and others. Subject to the User’s compliance with the terms and conditions of this agreement, dportus grants the User a non-exclusive, non-transferable license to use the software only as necessary to use this website, and the User agrees not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the website or the software, in whole or in part.
Dportus grants the User a non-exclusive, revocable, and limited license to use dportus’s content and tools, images, and product photographs to promote and advertise the website, provided that the User always includes an appropriate reference to the author of such content and a link to the dportus website. Dportus reserves the right to terminate this license at any time.
1.4. Copyright Policy
The distinctive signs, product images, and trademarks of dportus may not be used in connection with any product or service not belonging to dportus in a manner likely to cause confusion among customers, or in any way that denigrates or harms the reputation of dportus. All other trademarks not owned by dportus appearing on this website are the property of their respective owners, who may or may not be affiliated with dportus, or may or may not be sponsored by dportus. This site and all its content are the property of dportus, which holds the respective copyrights or are owned by parties that have licensed dportus to use its property. It is expressly prohibited to retain, copy, distribute, disclose, or use the content, except in those cases stipulated in these terms and conditions of use. Dportus reserves the right to add, delete, or modify part(s) of the content at any time and without prior notice.
1.4.1 Intellectual Property Policy
Intellectual Property defended by dportus arises when a certain idea becomes tangible. Intellectual property can be a trademark, a patent for invention, an industrial design, or other type of creation and can be legally acquired. Dportus respects the intellectual property rights of third parties. Dportus may terminate the accounts of Users who violate, or may violate, copyright or other intellectual property rights of third parties.
If the User believes that their content has been copied in a way that constitutes a copyright and/or trademark infringement, they are requested to notify dportus and provide the following information (“Notification”):
a. An electronic or manual signature of the person authorized to act on behalf of the copyright/trademark owner;
b. A description of the copyrighted and/or trademarked work that has been allegedly infringed;
c. The User’s address, telephone number, and email address;
d. A statement by the User affirming that, in their good-faith opinion, the disputed use was not authorized by the copyright/trademark owner, their agent, or the law
e. A statement by the User, made under penalty of perjury, affirming that the information in their Notification is accurate and that they are authorized to act on behalf of the copyright/trademark owner in question.
Note that this procedure is solely intended to notify dportus of a copyright or trademark infringement by the User. Therefore, you may contact us at: geral@dportus.com
2. Product Selection, Ordering, and Purchase Method
2.1 The information and details contained on the site should not be considered offers: they simply constitute an invitation for Users to do business by placing purchase orders. The proposal to purchase the Products is made by the User when placing the order.
2.2 After authentication, the User may proceed to select the Products as described in the relevant sections, selecting them one by one, customizing them, and adding the desired quantities to their shopping cart.
2.3 You will have three areas available:
The private label where you can choose existing items and only customize them with minor changes (color, materials (if possible), brand placement, etc.). Other types of more complex customizations will have to be discussed and may incur an additional cost.
On shelf. Here the user can find our stock section. In this case, the user, except where possible, may not customize the item.
Design lab. For when the user wants to submit their own design. It will be sent with all discretion and confidentiality to various partners and a proposal will be presented.
2.3 After choosing the products and adding them to the cart, you can customize the item with the customer’s brand and choose packaging or other customization.
2.4 Any type of more complex customization beyond placing the brand on the product and a white box will be charged at the cost provided by the market.
2.5 The User remains solely responsible for verifying the contents of the uploaded files.
2.6 At the end, an email will be sent to the user confirming the order and delivery schedules.
2.7 During the production process, the user will be informed of the various production phases in order to follow the entire process and stay informed about the status of the order.
3. Privacy Policy
3.1 The Privacy Policy is thoroughly described here.
4. dportus Guarantees
4.1. Termination of Contract with dportus
The User agrees that dportus may, at its sole discretion, terminate this agreement, including, without limitation, canceling their password, account (or any part thereof), or their use of the website, and remove and delete any content contributed by the User to the website, at any time, with or without cause.
dportus may also, at its sole discretion and at any time, cease to provide the website, or any part thereof, with or without notice. The User agrees that any cancellation of their access to the website under any provision of this Agreement may be effected without prior notice, and acknowledges and agrees that dportus may immediately deactivate or delete their account and all related files and information in their account and/or prevent any further access to such files from the website.
Additionally, the User agrees that dportus shall not be liable to them or any third party for any termination of their access to the website. If the User has objections to any terms and conditions of the contract or is otherwise dissatisfied with the website, their only recourse is to immediately discontinue use of the website and/or terminate their account. For this purpose, the user must send an email with such a request to the email address geral@dportus.com.
Termination of this agreement does not affect the respective rights and obligations of the parties (including, without limitation, payment obligations) that arise before the termination date.
4.2. Indemnification
The User agrees to defend, indemnify, and hold harmless dportus from and against any claims, losses, liabilities, costs, and expenses, including, without limitation, reasonable attorneys’ and experts’ fees and litigation expenses arising from or based on:
The content that the User submits, posts, or transmits through the website;
The User’s use of the website;
The User’s connection to the website;
The User’s breach of the contract;
The User’s violation of third-party rights.
4.3. Warranty Disclaimer
The risk of using this website by the User is solely borne by the User. This website and the information, services, products, programs, and materials available through it are provided on an “as is” and “as available” basis.
The website and all its content are provided without warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose or any violation of rights. Within this scope is included:
All warranties of title, or implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights, without limitation;
dportus makes no warranties:
That the website or its content will meet the User’s needs;
That the website or service will be uninterrupted, timely, secure, or error-free;
That the quality of products, services, information, or other materials purchased or obtained by the User through the website will meet the User’s expectations;
Regarding unauthorized access to or use of our secure servers and/or personal and/or financial information stored therein;
Regarding any bugs, viruses, or the like that may be transmitted to or through our services by any third party;
There may be references and links to products or services from independent companies on the website. These references and links are provided without any warranties, whether express or implied.
The User agrees that dportus shall have no liability for any damages incurred by the User in connection with the website or any content of the website. The User expressly agrees that the risk of using this website, including all content, data, or software distributed by the website or downloaded or accessed from it, runs solely at the User’s expense. The User understands and agrees to assume all responsibility for any damages caused.
4.4. Limitation of Liability
Neither dportus nor its titleholders, employees, directors, agents, suppliers, or any other party involved in the creation, production, transmission, or distribution of dportus services or related services shall in any event, including, without limitation, in the event of its own negligence, be liable for any direct or indirect damages or indemnification for direct or indirect damages, including, without limitation, indemnification for loss of profits, goodwill, use, data, or other intangible losses (even if dportus has been advised of the possibility of such indemnification obligations), as a result of:
The use or inability to use the website;
The cost of acquiring substitute goods and services for any goods, data, information, or services purchased or obtained, or messages received, or transactions entered into through the website, or from it;
Unauthorized access to or alteration of the User’s transmissions or data, or the alteration of such transmissions or data;
Statements or conduct of third parties on the website or,
Any other matter related to the website.
The User expressly acknowledges that dportus shall not be liable for the contents or defamatory, offensive, or illegal conduct of any third party, and that the risk of injury or damage resulting from the same is solely the User’s responsibility.
4.5. Satisfaction Guarantee
dportus takes its commitment to customer satisfaction very seriously. However, there are certain situations beyond our control that are not covered by this guarantee. Please note that we cannot be held responsible for:
Incorrect selection of options, such as: finish, quantity, or type of product;
Defects in products discovered after they have been delivered to the customer;
Delivery delays due to force majeure (extreme weather conditions, strikes, etc.);
Product performance by the end consumer;
4.6. Promotional Campaigns
The abusive use of the website aimed at obtaining undue financial advantages (promotions, discounts, or others) constitutes a crime of fraud, legitimizing dportus to cancel the user’s account, cancel any economic benefits or others to which the user has illegitimately gained access, demand criminal or civil liability from the user, and claim compensation for pecuniary and moral damages.
Promotional offers or campaigns advertised are valid only at the time they are displayed on the site, dportus reserves the right to cancel promotional campaigns or suspend them for as long as it deems necessary without prior notice to the Customer.
5.Sales Conditions - Shipping and Return Policy
5.1 Order Cancellation
Once a purchase process is completed, products cannot be modified, and the order cannot be canceled. In order to ensure prompt delivery, orders are processed immediately, preventing any changes. As a 100% customized product for the customer, canceling the order is not allowed.
dportus ensures that the deadlines contained on the website are averages and may change depending on the time of year. Any delay in relation to the informed time of each product will be, according to the aforementioned, accepted except for cases of more than 50% of the informed time.
However, dportus reserves the right to cancel a product order if there is any element of false or dubious identification (name, email address, billing address, shipping address, contact, User’s credit card number).
5.2. Returns
dportus strives to ensure 100% satisfaction. dportus does not accept returns. After the quality inspection is done and approved by the customer, the merchandise must be accepted without any detriment to dportus.
5.3. Prices
The prices of the products are described on the website and are in Euros and without VAT. Prices and products are subject to change at dportus’s discretion. dportus may occasionally offer promotional discounts. The User must accept the terms of the promotion to benefit from the discount. The User agrees not to use more than one discount per item, unless expressly permitted by dportus.
5.4. Shipping
All orders are shipped at the cost and responsibility of the customer, except for exceptions agreed upon between the customer and Dportus.
5.5. Payment
The final price of any product will be the price displayed at the time of ordering. The User ensures that all details provided at the time of ordering are correct and valid. The contract is only complete when the amounts are received and confirmed by dportus. dportus reserves the right to deny any orders placed by the User.
Payment terms will be agreed upon prior to each order and will be exclusive to each customer.
dportus ensures that the entire payment process is done with complete security.
5.6. Correction of Errors and Inaccuracies
The information and product listings on this website may contain typographical errors or inaccuracies, and may not be complete or up-to-date. Therefore, dportus reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice (including after the User has placed their order). Note that such errors, inaccuracies, or omissions may relate to product description, prices, and/or availability. Dportus also reserves the right to limit or restrict the quantities of products (even after the User has submitted their order) for any reason, including, but not limited to, if the product violates any terms of this agreement.
If a product is listed for sale at an incorrect price or with incorrect information due to a typographical error, a pricing error, or product information received by dportus from partners, dportus reserves the right to refuse or cancel orders for products listed with the incorrect price.
dportus has the right to refuse or cancel these orders regardless of whether they have already been confirmed and the sale has been charged to the Customer. If the purchase has already been charged and the order is canceled, dportus will immediately issue a credit to the Customer’s account or refund the amount in the same manner as the purchase was made. If dportus has overcharged for any product, it will refund the User the difference between the amount charged and the correct price of the product in question.
5.7. Invoicing
The invoice is sent to the customer through their email account once the payment is made and confirmed.
1.1. General Conditions of Use
Please read these terms and conditions of use carefully as they regulate your access to this website, as well as its use. Anyone accessing the dportus website implicitly accepts the terms and conditions set forth in these General Conditions of Use. If you do not agree with the following terms, we recommend that you report the situation to dportus at the email address geral@dportus.com and refrain from using this website. This site contains photographs and information about articles that are the property of dportus.
dportus may change or modify the website, including services and content, at any time and without prior notice. To ensure greater awareness of your rights and obligations as a User, we recommend that you review these terms and conditions of use whenever you access this website.
dportus cannot guarantee that:
- Any similarity between the articles presented and others in the market will be identified;
- The articles will not be found for sale elsewhere, as they are developments from various partners of dportus who also, in some cases, work directly with companies.
The User assumes responsibility for the use of this website according to the rules set forth in the terms and conditions and in accordance with the legislation in Portugal, particularly regarding e-commerce rules. You agree not to use this website to produce offensive, illegal, malicious, harmful products or material, or any other action that violates the rights of other individuals, trademarks, or companies.
dportus informs the user that by accepting these terms and conditions, you also accept the terms and conditions of the other countries in which dportus operates.
1.2. User Conduct
The dportus User, when using this website, undertakes to:
a) Register on the website, creating a unique profile in their own name or on behalf of a legal person provided they have the power to do so, providing true information and refraining from creating multiple profiles or on behalf of third parties without having sufficient power of representation;
b) Not upload, download, publish, email, or otherwise transmit content:
- That is illegal, pornographic, incites hatred, violates laws related to child pornography and sexual exploitation of minors, allows or encourages unsafe practices that may cause physical, mental, or moral harm to children, is objectionable in racial, ethnic, social, political, legal, moral, or religious terms, or otherwise offensive to the rights of third parties, including, without limitation, privacy and intellectual property rights;
- That may violate any patent, trademark, trade secret, copyright, or intellectual or exclusive rights of any person. To be clear, the User can only contribute with designs of their own authorship, therefore original. This means that the User cannot use images of products from companies, nor images or texts that have been copied from any websites without the written permission of its owner.
- That constitutes or encourages a practice of criminal infringement or illegal activity, violates the rights of any person or violates any national or international law or regulation;
- Involving the transmission of unsolicited or unauthorized advertising or promotional materials, unsolicited mail, spam, chain letters, or any other form of solicitation;
- Whose information is false or likely to mislead;
- Or any material that contains computer viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any software, hardware, or telecommunications equipment;
c) Not to extort the identity of any natural or legal person, or present inaccurately or deliberately incorrectly the User’s relationship with a natural or legal person;
d) Not to disrupt or abuse the website or any services, promotions, or discounts, system resources, accounts, servers, or networks or other websites linked to our website, or accessible through it, or compromise their security;
e) Not to use or forge non-public areas of the website, or access them. Any User who accesses, improperly and without authorization, these areas of the website may be subject to legal action;
f) Not to transfer the User’s dportus account to another person without prior written consent from dportus;
g) Not to copy, alter or distribute rights or content of the website, services or tools, or the trademarks and copyrights of dportus;
h) Not to capture or otherwise collect information about Users, including their email addresses, without their consent.
i) dportus reserves the right to cancel any user accounts created without obliging dportus to indemnify the user if false or abusive profiles are created regarding representation rights or if the website or promotional campaigns in force at any given time are misused.
j) The User acknowledges that dportus does not carry out any prior examination of the submitted content. When placing an order, the User acknowledges that dportus may review the order and its content to ensure compliance with dportus guidelines and the terms and conditions of this contract. dportus does not endorse and, consequently, is not responsible for any content sent to the website by any User, or any opinion, recommendation, or advice expressed therein. Without limiting the foregoing, dportus and the individuals designated by it shall have the right to refuse or remove, without prior notice, any content that violates the contract or that dportus considers otherwise objectionable. In this regard, the dportus User agrees to review and bear all risks associated with the use of all its content.
k) The User acknowledges and agrees to be responsible for the creation and compilation of their content, and that neither dportus nor any other party involved in the production of any product incorporating that content assumes such responsibility. The production, by dportus, of any product does not indicate that dportus approves the product in question, that the product complies with all applicable laws, or that the User is exempt from any liability or damages arising from the use and sale of the product.
l) The User acknowledges and agrees that dportus may retain or store its content, as well as disclose it if required by law, or if dportus believes, based on sensible criteria and as provided in our Privacy Protection Policy, that such retention, storage, or disclosure is necessary.
m) The User acknowledges being responsible for all acts and communications made through their account. Dportus assumes no responsibility and cannot be held liable for the content uploaded or otherwise transmitted by or to the User or by third parties. Dportus is therefore unable to assume responsibility or be held liable for errors, defamation, insults, slander, omissions, falsehoods, counterfeits, obscenities, pornography, or blasphemies that the User or third parties may encounter. The User agrees to waive all claims against dportus, service providers, agents, and employees for losses, damages, and injuries related to communications, content, or materials contained on the website. The User also agrees to indemnify dportus for all claims and expenses, including reasonable attorney’s fees, arising from or related to the User’s violation of any provisions of this agreement.
1.2.1. Limited Use of Copyrighted Materials
It is important to reinforce that the customer is solely responsible for the content they submit, create, or request to be used by dportus. Therefore, the customer ensures the rights to images, designs, and other materials incorporated into the products. By submitting a design, the customer agrees not to include text, fonts, images, designs, trademarks, service marks, or any other materials protected by third-party copyrights in the products, unless they have obtained the necessary permissions from the owners. The customer warrants that the products do not infringe any third-party rights, including copyrights, trademarks, rights of publicity or privacy, and will not defame any third parties. They further warrant that they have all the rights or permissions necessary to incorporate third-party materials into their products, including materials provided by third-party design services. The customer warrants that they have all the necessary authorizations, permissions, and rights to place an order through this website and authorize dportus to produce the products on their behalf. The customer grants dportus the right to copy, modify, create derivative works, and vectorize any content submitted by the customer to fulfill the order. Additionally, the customer warrants having sufficient rights to allow dportus to copy, modify, create derivative works, and vectorize any uploaded content to fulfill the order.
1.3. Exclusive Rights
The User acknowledges and accepts that all content contained or distributed on or through the website by dportus, its advertisers, or other third parties, is protected by trademarks, service marks, patents, copyrights, or other proprietary rights. The User may not use or distribute any content received through the website without the authorization of dportus or the content owner.
The User acknowledges and accepts that the website and any software made available or used in connection with the website contain exclusive and confidential information protected by intellectual property laws and others. Subject to the User’s compliance with the terms and conditions of this agreement, dportus grants the User a non-exclusive, non-transferable license to use the software only as necessary to use this website, and the User agrees not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the website or the software, in whole or in part.
Dportus grants the User a non-exclusive, revocable, and limited license to use dportus’s content and tools, images, and product photographs to promote and advertise the website, provided that the User always includes an appropriate reference to the author of such content and a link to the dportus website. Dportus reserves the right to terminate this license at any time.
1.4. Copyright Policy
The distinctive signs, product images, and trademarks of dportus may not be used in connection with any product or service not belonging to dportus in a manner likely to cause confusion among customers, or in any way that denigrates or harms the reputation of dportus. All other trademarks not owned by dportus appearing on this website are the property of their respective owners, who may or may not be affiliated with dportus, or may or may not be sponsored by dportus. This site and all its content are the property of dportus, which holds the respective copyrights or are owned by parties that have licensed dportus to use its property. It is expressly prohibited to retain, copy, distribute, disclose, or use the content, except in those cases stipulated in these terms and conditions of use. Dportus reserves the right to add, delete, or modify part(s) of the content at any time and without prior notice.
1.4.1 Intellectual Property Policy
Intellectual Property defended by dportus arises when a certain idea becomes tangible. Intellectual property can be a trademark, a patent for invention, an industrial design, or other type of creation and can be legally acquired. Dportus respects the intellectual property rights of third parties. Dportus may terminate the accounts of Users who violate, or may violate, copyright or other intellectual property rights of third parties.
If the User believes that their content has been copied in a way that constitutes a copyright and/or trademark infringement, they are requested to notify dportus and provide the following information (“Notification”):
a. An electronic or manual signature of the person authorized to act on behalf of the copyright/trademark owner;
b. A description of the copyrighted and/or trademarked work that has been allegedly infringed;
c. The User’s address, telephone number, and email address;
d. A statement by the User affirming that, in their good-faith opinion, the disputed use was not authorized by the copyright/trademark owner, their agent, or the law
e. A statement by the User, made under penalty of perjury, affirming that the information in their Notification is accurate and that they are authorized to act on behalf of the copyright/trademark owner in question.
Note that this procedure is solely intended to notify dportus of a copyright or trademark infringement by the User. Therefore, you may contact us at: geral@dportus.com
2. Product Selection, Ordering, and Purchase Method
2.1 The information and details contained on the site should not be considered offers: they simply constitute an invitation for Users to do business by placing purchase orders. The proposal to purchase the Products is made by the User when placing the order.
2.2 After authentication, the User may proceed to select the Products as described in the relevant sections, selecting them one by one, customizing them, and adding the desired quantities to their shopping cart.
2.3 You will have three areas available:
- The private label where you can choose existing items and only customize them with minor changes (color, materials (if possible), brand placement, etc.). Other types of more complex customizations will have to be discussed and may incur an additional cost.
- On shelf. Here the user can find our stock section. In this case, the user, except where possible, may not customize the item.
- Design lab. For when the user wants to submit their own design. It will be sent with all discretion and confidentiality to various partners and a proposal will be presented.
2.3 After choosing the products and adding them to the cart, you can customize the item with the customer’s brand and choose packaging or other customization.
2.4 Any type of more complex customization beyond placing the brand on the product and a white box will be charged at the cost provided by the market.
2.5 The User remains solely responsible for verifying the contents of the uploaded files.
2.6 At the end, an email will be sent to the user confirming the order and delivery schedules.
2.7 During the production process, the user will be informed of the various production phases in order to follow the entire process and stay informed about the status of the order.
3. Privacy Policy
3.1 The Privacy Policy is thoroughly described here.
4. dportus Guarantees
4.1. Termination of Contract with dportus
The User agrees that dportus may, at its sole discretion, terminate this agreement, including, without limitation, canceling their password, account (or any part thereof), or their use of the website, and remove and delete any content contributed by the User to the website, at any time, with or without cause.
dportus may also, at its sole discretion and at any time, cease to provide the website, or any part thereof, with or without notice. The User agrees that any cancellation of their access to the website under any provision of this Agreement may be effected without prior notice, and acknowledges and agrees that dportus may immediately deactivate or delete their account and all related files and information in their account and/or prevent any further access to such files from the website.
Additionally, the User agrees that dportus shall not be liable to them or any third party for any termination of their access to the website. If the User has objections to any terms and conditions of the contract or is otherwise dissatisfied with the website, their only recourse is to immediately discontinue use of the website and/or terminate their account. For this purpose, the user must send an email with such a request to the email address geral@dportus.com.
Termination of this agreement does not affect the respective rights and obligations of the parties (including, without limitation, payment obligations) that arise before the termination date.
4.2. Indemnification
The User agrees to defend, indemnify, and hold harmless dportus from and against any claims, losses, liabilities, costs, and expenses, including, without limitation, reasonable attorneys’ and experts’ fees and litigation expenses arising from or based on:
- The content that the User submits, posts, or transmits through the website;
- The User’s use of the website;
- The User’s connection to the website;
- The User’s breach of the contract;
- The User’s violation of third-party rights.
4.3. Warranty Disclaimer
The risk of using this website by the User is solely borne by the User. This website and the information, services, products, programs, and materials available through it are provided on an “as is” and “as available” basis.
The website and all its content are provided without warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose or any violation of rights. Within this scope is included:
All warranties of title, or implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights, without limitation;
dportus makes no warranties:
- That the website or its content will meet the User’s needs;
- That the website or service will be uninterrupted, timely, secure, or error-free;
- That the quality of products, services, information, or other materials purchased or obtained by the User through the website will meet the User’s expectations;
- Regarding unauthorized access to or use of our secure servers and/or personal and/or financial information stored therein;
- Regarding any bugs, viruses, or the like that may be transmitted to or through our services by any third party;
- There may be references and links to products or services from independent companies on the website. These references and links are provided without any warranties, whether express or implied.
The User agrees that dportus shall have no liability for any damages incurred by the User in connection with the website or any content of the website. The User expressly agrees that the risk of using this website, including all content, data, or software distributed by the website or downloaded or accessed from it, runs solely at the User’s expense. The User understands and agrees to assume all responsibility for any damages caused.
4.4. Limitation of Liability
Neither dportus nor its titleholders, employees, directors, agents, suppliers, or any other party involved in the creation, production, transmission, or distribution of dportus services or related services shall in any event, including, without limitation, in the event of its own negligence, be liable for any direct or indirect damages or indemnification for direct or indirect damages, including, without limitation, indemnification for loss of profits, goodwill, use, data, or other intangible losses (even if dportus has been advised of the possibility of such indemnification obligations), as a result of:
- The use or inability to use the website;
- The cost of acquiring substitute goods and services for any goods, data, information, or services purchased or obtained, or messages received, or transactions entered into through the website, or from it;
- Unauthorized access to or alteration of the User’s transmissions or data, or the alteration of such transmissions or data;
- Statements or conduct of third parties on the website or,
- Any other matter related to the website.
The User expressly acknowledges that dportus shall not be liable for the contents or defamatory, offensive, or illegal conduct of any third party, and that the risk of injury or damage resulting from the same is solely the User’s responsibility.
4.5. Satisfaction Guarantee
dportus takes its commitment to customer satisfaction very seriously. However, there are certain situations beyond our control that are not covered by this guarantee. Please note that we cannot be held responsible for:
- Incorrect selection of options, such as: finish, quantity, or type of product;
- Defects in products discovered after they have been delivered to the customer;
- Delivery delays due to force majeure (extreme weather conditions, strikes, etc.);
- Product performance by the end consumer;
4.6. Promotional Campaigns
The abusive use of the website aimed at obtaining undue financial advantages (promotions, discounts, or others) constitutes a crime of fraud, legitimizing dportus to cancel the user’s account, cancel any economic benefits or others to which the user has illegitimately gained access, demand criminal or civil liability from the user, and claim compensation for pecuniary and moral damages.
Promotional offers or campaigns advertised are valid only at the time they are displayed on the site, dportus reserves the right to cancel promotional campaigns or suspend them for as long as it deems necessary without prior notice to the Customer.
5.Sales Conditions - Shipping and Return Policy
Order Cancellation
Once a purchase process is completed, products cannot be modified, and the order cannot be canceled. In order to ensure prompt delivery, orders are processed immediately, preventing any changes. As a 100% customized product for the customer, canceling the order is not allowed.
dportus ensures that the deadlines contained on the website are averages and may change depending on the time of year. Any delay in relation to the informed time of each product will be, according to the aforementioned, accepted except for cases of more than 50% of the informed time.
However, dportus reserves the right to cancel a product order if there is any element of false or dubious identification (name, email address, billing address, shipping address, contact, User’s credit card number).
5.2. Returns
dportus strives to ensure 100% satisfaction. dportus does not accept returns. After the quality inspection is done and approved by the customer, the merchandise must be accepted without any detriment to dportus.
5.3. Prices
The prices of the products are described on the website and are in Euros and without VAT. Prices and products are subject to change at dportus’s discretion. dportus may occasionally offer promotional discounts. The User must accept the terms of the promotion to benefit from the discount. The User agrees not to use more than one discount per item, unless expressly permitted by dportus.
5.4. Shipping
All orders are shipped at the cost and responsibility of the customer, except for exceptions agreed upon between the customer and Dportus,
5.5. Payment
The final price of any product will be the price displayed at the time of ordering. The User ensures that all details provided at the time of ordering are correct and valid. The contract is only complete when the amounts are received and confirmed by dportus. dportus reserves the right to deny any orders placed by the User.
Payment terms will be agreed upon prior to each order and will be exclusive to each customer.
dportus ensures that the entire payment process is done with complete security.
5.6. Correction of Errors and Inaccuracies
The information and product listings on this website may contain typographical errors or inaccuracies, and may not be complete or up-to-date. Therefore, dportus reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice (including after the User has placed their order). Note that such errors, inaccuracies, or omissions may relate to product description, prices, and/or availability. Dportus also reserves the right to limit or restrict the quantities of products (even after the User has submitted their order) for any reason, including, but not limited to, if the product violates any terms of this agreement.
If a product is listed for sale at an incorrect price or with incorrect information due to a typographical error, a pricing error, or product information received by dportus from partners, dportus reserves the right to refuse or cancel orders for products listed with the incorrect price.
dportus has the right to refuse or cancel these orders regardless of whether they have already been confirmed and the sale has been charged to the Customer. If the purchase has already been charged and the order is canceled, dportus will immediately issue a credit to the Customer’s account or refund the amount in the same manner as the purchase was made. If dportus has overcharged for any product, it will refund the User the difference between the amount charged and the correct price of the product in question.
5.7. Invoicing
The invoice is sent to the customer through their email account once the payment is made and confirmed